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Tennis Mate
Tennis Mate: Your Go-To App to Find Courts, Join Games, and Make New Tennis Mates!
UX / UI Designer Research Conductor 6 Week Duration 2024
Background
Tennis is a widely adored sport, whether you're playing or watching. With 1 in every 13 Americans participating in the game, it’s likely you’ll find yourself asking these questions. Now imagine you are in need of a court. What if your usual court is occupied and you need to find another one in the area? Or perhaps you're in a new location and need to locate a nearby court. How can you find one with lights if you’re planning to play in the evening? What if you need a partner to play with? And what if you need a shop to fix your strings?
Problem
While there are many resources available for finding tennis courts and partners, there is no app that provides all the necessary details for a seamless tennis experience.
Solution
Tennis Mate is designed to be every tennis player’s dream. With the ability to find tennis courts globally, along with finding tennis partners and games.
Research Goals
Tennis players, at every level, are lacking resources for a seamless experience. What is lacking and how can we solve that problem?
This was at the forefront during our interview process.
Conducting Interviews
Are there any barriers that prevent you from playing more often?
How do you find your playing partners?
What qualities do you value in a partner?
How do you track your performance or progress in tennis?
What challenges do you face with tennis logistics?
What specific features do you wish your current tennis apps had?
Research Results
Finding players on the same level to play with
Many participants felt that a huge obstacle they face is finding a partner who is at a similar or same skill level as them.
Finding a player last minute
It is a challenge to find a player who is available to play with on a whim.
No current resources that have a court locator and a game locator.
Personas
1/4
Because there are so many types of tennis players, we feel that there are many types of users but the goals are similar. Majority of these users are interested in finding a partner on the same skill level and location and a court locator for new locations.
Project Goals
Business Goals
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Attract a growing number of players and courts to the platform.
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Generate revenue through subscriptions, advertising, or partnerships with local clubs and brands.
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Encourage regular use of the app by providing features that keep users coming back.
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Gather insights on player behavior and preferences to improve services and target marketing.
Shared Goals
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Foster a vibrant tennis community where players can interact, share experiences, and support each other.
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Encourage more people to play tennis, benefiting both players and local clubs or facilities.
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Help users maintain an active lifestyle while enjoying the social aspects of the sport.
User Goals
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Easily find nearby tennis courts with availability and facilities.
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Discover and connect with other tennis players of similar skill levels for matches and practice.
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Organize and manage matches or practice sessions conveniently through the app.
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Monitor personal performance and improvements over time.
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Find tips, tutorials, and resources to improve their game and understand the sport better.
Low Fidelity Wireframes
By taking our interview discoveries and personas, we started to develop a low fidelity design that incorporated these solutions.
We focus on adding features that would bring the most value to the user. These features are; "Court Locator", "Partner Locator", Posting a new game, and seeing upcoming games.
High Fidelity Design
The low fidelity wireframe quickly shaped into this high fidelity design. See how the high fidelity design transforms. After receiving feedback, edits were made to correct them.
Second Last Iteration
"There is a lot of steps...when is it ending?"
"It hard to read the text with this background colour"
"This colour makes this section look disabled."
"These icons are hard to see and unclear."
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